Resolving Conflicts

Mediation Training

Training Session Dates / Times: TBD

Waymakers’ Dispute Resolution Services (DRS) offers this 40-hour mediation training for individuals interested in mediating in California. The program exceeds the California Dispute Resolution Programs Act (DRPA) training requirements. Participants who attend every session will receive a certificate of completion. DRS welcomes volunteer applicants who are interested in mediation with the DRS program.

DRS trainings include group exercises and discussions, role-plays, conflict resolution tools, negotiating strategies, agreement writing tips and much more. Trainings may include guest presentations from mediation professionals.

Discussion Topics Include:

  • The Stages of Mediation
  • Listening and Communication Skills
  • Balancing Power
  • Problem Identification
  • Breaking Deadlocks
  • Handling Strong Emotions
  • Dealing with Difficult People
  • Working Toward an Agreement
  • Special Populations
  • Ethical Dilemmas

Contact Program Supervisor Roxane Wilde for further information. (949) 250-4058.

Download Basic Mediation Training Brochure

Sign up for an upcoming training today!

Thank you for your interest in our upcoming Mediation Trainings. Please complete the information below and click on the Register Now button. We will contact you shortly to confirm your registration. Please don’t hesitate to contact us.

Cancellation Policy: Cancellations must be in writing and faxed or postmarked at least (3) three days prior to the first training date for a full refund, less a $25 processing fee.

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