Careers

Information & Referral Specialist (CCFSP)

Application Deadline: December 28, 2024 ----- Location: Fountain Valley, California, United States

Information & Referral Specialist

Collaborative Courts FSP – Fountain Valley. F/T, Mon. - Fri. (8hrs) or Mon. - Thurs. (10 hrs.)

Responsibilities Include:

• Provide clients and staff with information and referral assistance including but not limited to basic needs, specialized housing placements, mental health/behavioral and medical services, transportation, and social and independent living skill building.
• Present information regarding how to access resources and co-facilitates enrichment activities.
• Provide direct linkage support as needed; builds, maintains and promotes a resource database through attending community events and delivering information to staff.
• Represent the program at community events and county agencies.
• Provide coordination of care with service providers.

Requirements Include:

• Bachelor’s Degree in Human Services, Communications or related field.
• Knowledge of the skills of Information and Referral including, but not limited to clear and effective communication with the inquirer, customer service skills, utilizes various systems to locate resources.
• Assist the inquirer in accessing and utilizing the resource, and demonstrates the ability to work with a diverse multicultural/ethnic population with sensitivity and respect.
• Must have computer skills and software aptitude; excellent customer service, verbal and written communication skills; and ability to multi-task.
• Valid California driver’s license, liability insurance meeting minimum state requirements, and a reliable automobile.

Starting pay range: $25.75 - $27.04 per hour

Waymakers is a "Public Student Loan Forgiveness (PSLF) qualified employer."

Equal Opportunity Employer Waymakers is an equal opportunity employer who is committed to and complies with all applicable federal, state, and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state and/or local laws.