Service Coordinator (Youthful Offender Wraparound)

Application Deadline: August 31, 2020

Location: Santa Ana, CA, United States

Schedule: Monday-Friday, 9am-6pm.

Service Coordinator responsibilities include:

  • Provide in-home case management services to youth and their families who are involved in the juvenile justice system

  • Assist the youth and family in identifying support people to develop a service team and lead the team to promote success, safety, wellness, recovery and permanence in the home, school and community

  • Maintain contact with all internal and external team members on a regular basis

  • Arrange monthly team meetings with all members.  Ensure that each team member is following through on tasks, no services are duplicated, fill in any gaps in service and update all team members on the progress of or changes to the Care Plan

  • Daily documentation of services

  • Work with the family to increase positive influence and decrease negative behavioral issues

  •   Maintain a “whatever it takes” approach to resolve challenges and assist families to focus on meeting their goals

Service Coordinator requirements include:

  • Bachelor’s Degree in psychology, social work, criminology or related discipline

  • Ability to establish rapport, make accurate assessment of a youth and family’s needs, and assist the youth and family in practicing coping skills taught

  • Excellent written and communication skills

  • Demonstrate ability to work with multicultural and diverse populations with sensitivity and respect

  •   Must be available for after-hours emergencies with 24/7 capability to respond via agency issued cell phone

  • Valid California driver’s license, auto liability insurance, and a satisfactory driving record and possession of a reliable automobile

  • Bilingual English/Spanish preferred

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